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Your thoughts and suggestions help us improve our service. Let us know what you think!
Get In Touch
We're constantly working to improve Shadow SMS and would love to hear your thoughts, suggestions, and feedback.
Whether you've encountered an issue, have a feature request, or just want to share your experience with our service, we're here to listen.
Live Chat
Available Monday to Friday, 9AM to 5PM EST.
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Frequently Asked Questions
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Our virtual numbers typically remain active for 7 days from the time they are first used. Premium users can extend this period or reserve specific numbers for longer durations.
Most services will work with our virtual numbers. However, some services may block known virtual numbers or temporary phone services. We cannot guarantee that all services will accept our numbers.
Free users can receive up to 10 SMS messages per day per number. Premium users have higher or unlimited limits depending on their subscription plan.
No, our service is receive-only. You cannot send SMS messages from our virtual numbers. This service is designed specifically for receiving verification codes and messages.
Yes, we take security seriously. All messages are encrypted in transit and at rest. We do not store messages permanently, and they are automatically deleted after 7 days. We do not share your data with third parties.